Frequently
Asked Questions
PRODUCT RELATED QUERIES
Yes, you can easily receive our products catalogues by subscribing to our catalogues and product list.
Sure, You can contact us at 9820921360 and we will assist you in best way possible.
Yes, we offer customized solutions for various projects. Following materials can have customized width as well as length: Coils, Patti,, Shims, Plates, Sheets, Plates. Following metal products can be cut into customized length: Plates, Pipes, Tubes, Rods, Bars, Angles and Channels.
Minimum order quantity depends on material type and product. However, 10 Kgs is minimum quantity for most products
We may offer discount on bulk purchase depending on the quantity. Please email us at Rajulsteelcentre@gmail.com for further discussions.
We provide you with test certificates of the purchased products to reassure you in quality purchase.
LOGISTICS RELATED QUERIES
Yes, shipping and billing address can be different as per your convenience.
Full advance payment is required for order confirmation.
Cash, Cheque, IMPS, NEFT, RTGS are accepted.
Once the order is confirmed, it will take up to 2 – 3 business days depending upon the material. Once it is ready it will be sent through transport immediately and LR will be provided.
You can provide us with your transport and courier details or we will find the closest one possible for you.
Any kind of discrepancy in quality or quantity must be reported immediately. Products will only be exchanged if they are found in their original length, size and shape (Excluding the customized cut materials). Exchange is available within 7 days of purchase.
Returns are only accepted in case of shipping errors made by us or incorrect materials.
Contact us
You can contact us at anytime within business hours and we will be happy to answer your queries.